Privacy Policy

What we collect

GENERALtrade may collect account, identity-verification, contact, bank-account, transaction, wallet and support information needed to operate the service, protect customers and meet applicable legal and compliance obligations.

How information is used

Information may be used to provide account services, process deposits and sales, perform identity and compliance checks, communicate transaction status, prevent fraud and maintain security and audit records.

Sharing and service providers

Where necessary, information may be processed by infrastructure and service providers used to operate GENERALtrade, subject to applicable agreements and controls. Information may also be disclosed where required by law or lawful regulatory process.

Security

GENERALtrade uses access controls, authentication, database policies, audit records and other technical measures designed to protect customer information. No online system can guarantee absolute security.

Your choices

Customers can review and update certain profile and notification settings from the account area. Some information may be retained where required for legal, compliance, dispute-resolution or security purposes.

Updates

This policy may be updated as GENERALtrade develops and applicable Nigerian requirements evolve. The current version published in the app is the version that applies to use of the service.